Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact and Registration forms

We collect the data that you provide to us including your personal data. If you wish not to share your data with us in this way then please telephone us and we can take your details over the phone. We need your personal information and your dog’s personal information in order to provide a service to you and to enter into a billing relationship with you. Data you share with us via our registration form is sent directly to a cloud based CRM system which is secured using EU standard security and accessed only by our members of staff via their fingerprint or secure password.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We use Jetpack anayltics from Automatic

Who we share your data with

The only time we would share you data with other parties is if we needed to take your animal to the vets, if we had concerns about the welfare of you or your animal, or if we were requested to as part of our licensing or insurance agreements.

We share your registration information with our dog carers to enable them to provide the service to you that you have registered for.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

The registration data we keep for a minimum of two years after you have ceased to be a customer.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Telephone: 01233 680250


Sailfin Dog Days is a trading name of Sailfin Ltd; Company No. 6431517, registered office: 4 Warwick Road, Kennington, Ashford, TN24 9EH

Additional information

How we protect your data

Your data is securely stored on servers and is only accessible by secure password or fingerprint.

What data breach procedures we have in place

If there was a data breach we would notify all customers immediately via a message on the homepage of this website and via email and/or whatsapp and/or text message and/or telephone call.